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FeyMed Assist – Nurse-Led Virtual Medical Assistant Services

Frequently Asked Questions

Answers to the most common questions about FeyMed Assist’s services and approach.

 

Yes! FeyMed Assist is nurse-led. Our founder is a Registered Nurse with over three years of clinical experience, and this clinical understanding informs every service we deliver. We’re not a generic VA agency; we understand healthcare from the inside.

Yes. All workflows, communication systems, and documentation practices are aligned with HIPAA standards for US providers and PIPEDA standards for Canadian providers. Compliance is built into every process, not added as an afterthought.

 

Yes, we serve global healthcare providers. While our primary compliance frameworks are HIPAA (US) and PIPEDA (Canada), we work with international providers and adapt our processes to meet their specific regulatory requirements.

Absolutely. All plans are flexible and services are customized based on your clinic’s specific needs during an onboarding consultation. We also offer fully bespoke packages for hospitals, specialty clinics, and enterprise providers.

We serve private medical clinics, dental practices, telehealth companies, and specialist clinics including dermatology, cardiology, orthopedics, and more. If your practice handles patients and paperwork, we can help.

The easiest way is to book a free consultation. You can reach us via the Contact page or email us directly at info@feymedassist.com. We’ll discuss your clinic’s needs, recommend the right service plan, and handle onboarding seamlessly.

We respond to all inquiries within 24 hours. For urgent matters, you can reach us via WhatsApp at +234 708 534 5770 or email info@feymedassist.com.

Month-to-month, cancel with 30 days notice. No lock-in.

We adjust your plan monthly based on your needs. Just let us know.

Yes. We align our working hours to your clinic’s schedule across US, UK, Canada, and Australia time zones.

Still have questions? We’re happy to help.